1. Stay calm and get to a safe spot
Signal, check your mirrors, and gently move toward the shoulder or a safe parking lot if the bike still has some power. Avoid stopping in blind corners or just over a hill if you can help it.
Once stopped, keep your hazard lights on if you have them, and turn the ignition off when it's safe.
2. Make yourself visible
At night or in low visibility, use your bike's hazards, a phone light, or a small flashlight to make yourself more visible to other drivers. Stand away from traffic — never in the lane.
If you're on a highway like I-4 or 408, put as much distance between you and moving traffic as possible while still keeping an eye on your bike.
3. Do a quick check, but don't fix it in traffic
You can safely check for obvious issues like a kill switch flipped, an empty tank, or a loose battery terminal if you're in a safe spot. But don't try major roadside repairs on the shoulder of a busy road — it's not worth the risk.
If the bike won't restart quickly and safely, it's time to call for a tow.
4. Call or text a motorcycle-focused towing service
Not all tow trucks are set up for motorcycles. A bike-focused towing setup uses soft straps, proper tie-down points, and chocks to protect your frame, fairings, and fork seals.
When you contact us, be ready with:
- Your exact location (cross streets, mile markers, or a pin)
- Bike make and model
- Where you want the bike dropped off (home or shop)
- Any special concerns (lowered bike, wide bars, custom parts)
5. While you wait for the tow
Stay in a safe spot away from traffic. If you're in a sketchy area, consider waiting inside a nearby business if possible and keep your bike in sight when you can.
Have your phone charged and ringer on so your towing driver can reach you if needed for directions or gate codes.
6. After the tow: next steps
Once your bike is safely at the shop or home, take a quick set of photos for your own records. If you think the breakdown could be warranty or insurance-related, keep your tow receipt handy.
If you had a close call or near-miss with traffic, it can be worth reviewing your route and gear for next time — extra lighting, a better roadside kit, or a different route might help.